Managed AI customer service
Neve handles reorders, service bookings and account queries on voice and chat — answering immediately, day or night, and keeping a clean route to a person when it matters. Don't take our word for it. Have a conversation with it.
The demo
Most AI vendors explain conversational AI. We'd rather you experienced it. Start a call and talk to Neve the way one of your customers would.
You'll talk to a live demo agent in your browser — your microphone is used only for the call.
The problem
Queues, missed calls and voicemail. The ones who give up don't call back — they buy elsewhere.
Reorders, service bookings, account and invoice queries — repetitive work that swallows skilled people's time.
More contacts means more licences and more headcount. Service quality and cost pull against each other.
How it works
You bring the business problem; we deliver a working service and keep improving it. We map your real customer journey, build the agent around it, and run it alongside your existing phone system.
Keep 8x8, RingCentral, Genesys or whatever you run. Neve plugs in and handles selected interactions.
It progressively handles more of the workload — cutting queues, repetitive work and, where it makes sense, licence cost.
Where the case allows, it becomes the primary customer-service layer, with only the human and telephony you actually need underneath.
With defined boundaries, tested human handoff, a full audit trail and governance built in — so nothing goes off-script.
Proof
A UK equipment distributor cut cost per customer interaction by roughly half — without losing the human option.
"Our team finally isn't answering the same five questions all day." Operations lead, UK frozen beverage equipment distributorIllustrative example — early modelling, pending verified results
See what Neve could save you
Include platform/licence fees and loaded team cost, combined.
Reorders, service bookings, account/finance queries.
Where should we send it?
We'll show the full breakdown here, and follow up with a version tailored to your operation.
Your estimated results
Indicative only, based on the figures you entered and a conservative automation assumption. Setup and monthly service cost are confirmed during discovery, not shown here.
Book a 20-minute discovery callWe'll look at where your customer conversations pile up, what they cost today, and what Neve could realistically change.
Book a discovery call